When can I expect my delivery?
Delivery can be expected within 2-3 working days in Sydney Metropolitan area either by courier or post. Delivery elsewhere in Australia may take up to 5 working days. Goods will be sent after payment is received. Therefore, payment by cheque or money order may result in a slightly longer delivery time.
Will you issue a confirmation once my order has been placed?
All orders placed online will be confirmed once the order has been received.
How much is delivery?
Delivery charges from $14.95 within NSW. You will be contacted with specific pricing for all other destinations.Bulk orders to the same address may incur an additional freight charge. You will be contacted, before your order is processed, with the amended charge.
What about refunds?
If you are not completely happy with your purchase, just ring and let us know within 14 days. Goods will need to be returned in their unopened packaging and a refund will be issued excluding delivery charges.
How can I pay?
You can pay by MasterCard, Visa, Bankcard, Cheque, PayPal or Bank Transfer. If paying by credit card this is a secure site. Credit card details can also be given over the phone.
Do you ship Internationally?
If you are ordering from countries other than Australia, just place your order normally and tick the normal postage box on the order page. We will email you with the adjusted postage cost within 1 or 2 days.You can email us if you choose to go ahead. The order can be cancelled at no cost to you if you do not want to go ahead.